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Customer Feedback 

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" Hi, Thank you, my order arrived yesterday, I will be passing on your web address to family and friends. I found the website easy to use, good value, and will be using your company again."

Eileen - Ratoath - Meath

I contacted you by Email on saturday enquiring about a programme timer for a Hoover washing machine.However after looking at your repair tips page it was'nt the timer that was at fault,but a problem with the drainage. A build up of limescale, to be precise.I had an engineer out to look at the machine and he told me that it was the programme timer that was the problem.When I took the hose pipes off the machine there was the problem.Thank you very much for the tips,you have saved me a lot of money.the machine is working like new now.

Noelette - (Carlow)

Hi. Once again you have surpassed yourself's I was only talking to you a couple of hours ago and did not know what was wrong with my machine not only did you point me in the right direction but stayed on the phone till i was fully aware . Your service outstrips any of the main street dealers and you saved me money on call out charges many thanks again and the best of luck.
Ray (Naas Rd, Dublin24)

Thanks. Part and service great.
Regards

Freddie (Castleknock ,Dublin 15)

Hi,
Recieved replacement filter in good order many thanks.

Brenda (Cowes, Isle Of Wight)


Hi,
Part received today, thank once again for your speedy responce, it fit perfect and saved me money, no need to call an engineer.
All the best
Val (Duleek, Co. Meath)

Thank you, the correct part was delivered today, I wanted to thank you for the time you took to find the right part for me. Other companies gave up when I couldn't supply the model number. This is the 2nd time I have received parts from your company. I have now recommended your website to friends & family. yours,
Jackie (Stockport)

many thanks, got it, super service............cheers,
Pete (Leeds)

Excellent service thanks

Noel (Naas, Co. Kildare) 

Thank you for being so helpful getting my washing machine parts. God bless. 

Margaret (Drumshanbo, Leitrim) 

Great service - I got the pump today after ordering it online yesterday.

Mick (Garristown, Dublin)  

As if it was magic I have just received it. Thank you for help in sourcing this part. My mam will be delighted! Thanks.

Sue (Brighton)  

I've been told so many time the part couldn't be got. It's great to find someone who cares about the customer. Please, keep me on your mailing list.

Rory (Rosses Point, Co. Sligo)  

Please ignore my last message - the item arrived this morning Thanks for an excellent service Best regards

Mat (Swindon)  

Got the part thanx a bunch. Will use again.

Sean (Upton, Cork) 

Thank you, the part you dispatched yesterday arrived this morning.

Debra (Bridgend) 

Thanks a lot, got the package this morning. All the best & good luck in the future.

Ann (Ballymun, Dublin)  

I've been told so many times that the part couldn't be got. Thank you very much for all your help. I found your firm a delight to deal with.

Josie (Bantry, Co. Cork)  
Just to say thankyou, I received my washing machine part today. Much obliged for your help

Myra (Blackpool, Lancs)  

Nice one lad. Gettin the feken head annoyed off me to get it repaired. Looking forward to getting the part to either hang sum1 out of or to fit!!!. Keep me on mailing list.

Michael (Castlepollard, Co. Westmeath) 

Ur a lifesaver least we will have nice clean cups now !!!!

Kerrie (Tallaght, Dublin)

Good afternoon to you, I just wanted to say a very big thank you all outstanding items have now arrived and I would like to say thank you for your assistance.

Nikki (Basingstoke, Herts)

The replacement hinges have arrived and are fitted. Many thanks.

David (Broxbourne, Herts)

Part arrived this morning, very fast delivery.impressed.

Brian (Kilmacthomas, Co. Waterford)

Many thanks. A pleasure dealing with you.

Anne (Chester-Le-Street)

Many thanks for your help. We've been told so often that this was unavailable. I'ts great to get it at last.

Nigel (Norfolk)  

I just placed the order on line and have discovered the location of the elusive fada... always a good day when we learn something new!

Maire d (Carrigaline, Co. Cork)

Got the appliance parts thanks, I have passed your details on to an interested electrician - very good service.

Ita (Athy, Kildare)

Part received. Great service, thanks.

Kevin (Mitchelstown, Co. Cork)

We have just received the tumble dryer door hinge.
Thanks so much for your efficiency - hinge was perfect and easy to fit.

Sue (Preston)

Thank you very much for your prompt service - the part for my dishwasher arrived this morning to the delight of my husband who no longer has to feel guilty about me doing the washing up!
I shall recommend your company to friends.
Thanks again.

Mrs Wright (Devon)

Oven door arrived safe and sound today.
Many Thanks,

Bernard (Knocklyon, Dublin 16)

Part arrived - and fits properly. Thanks very much.

Ciaran (Galway)

Thanks very much for your help.
Regards,

Sarah (Lisburn, Belfast)  

Thank you very much, the part arrived this morning and I fitted it tonight.
The wife is so impressed that she has her oven back.

Barry (Milton, Keynes)

Thanks, parts arrived Wednesday lunchtime, excellent service . My wife is delighted to have her dryer working again so quickly.
Regards

Kevin (Thurles, Co.Tipperary)  

Thank you very much, I received the washing macine parts this morning. Should I hear of anyone needing parts etc I will tell them about you!
Many thanks again,

Angela (Tallaght, Dublin)

Thanks a lot-it worked !I can do anything now!

Ann (Tamworth, Staffs)

Many thanks for your reply. I am currently processing an order for the part on-line.

David (Kelso, Roxburghshire)

Thanks alot. I've ordered it now via the website.

Aidan (Dublin 2)

Thanks for great service dryer fixed in no time.

Mark (Glasgow)  

Parts Received in record time. A great service
Thank You

Matt (Dungarvan, Co. Waterford)

Fantastic service, machine working to perfection, many thanks

Frank (Limerick)

Many thanks for your assistance with this. Item received and installed.

Gary (Deptford)
Fabulous service. Parts arrived today. No need for apologies, the man who has never made a mistake has never made or done anything.

Thanks again I will be ordering from you soon.
regards,

Kirby (Rugely, Staffs)

I would just to congratulate your company on the superb service I have received from yourselves, and the two exceptionally courteous conversations with a member of your staff .
I had reason to order 2 dryer belts, I received both belts that I ordered in a prompt timeframe, and was even phoned to say my card had been credited for the belt I sent back that I had ordered incorrectly. Even when I phoned to say I had ordered the wrong belt, Your staff made my error into an 'easy mistake to make', which in reality it was purely my error on the web. (It was very early in the morning!)

Mark (Stockport)

Got the part - thanks a million. Very quick service.
Thanks

Lynn (Mallin Head, Donegal)

Thank you very much indeed. What a great service!
Kind regards

Judy (Bangor)

Goods received late Saturday. Your call was very much appreciated,
Many thanks

Paul (Slough)

Just to let you know the two items arrived this morning (Sat 8th April).
Thank you for all your trouble.
Regards

Richard, (Newport)  

Many thanks for sending the control knobs for the cooker. They are fine and fit. My mother (It's her cooker) has asked me to pass on her thanks to you.

Steve. (Liverpool)  

Hello, I just wanted to thank you for your prompt service, the fridge shelf arrived yesterday in perfect condition - I did order the right one!
Regards,

Melinda (Penshurst Kent)

Got them yesterday, great service
Thanks,

RN (Cleveland)

Received part today ,perfect fit, many thanks regards,

Rob. (Kent)  

Thanks so much for parts for dishwasher. delivery came within 24 hours. great service. well recommended.

H (Kildare)  

Many thanks for the ultra speedy (late night) response. I didn't recognise the part as it looks physically different. I shall order it now.
Many thanks

Vince (Aldershot)

Thanks very much for that - excellent customer service - any idea when I can expect delivery of the part (my wife is bending my ear !!)

Ian (Staffs)

Just to let you know my mother received her Dryer Knob this morning and is really pleased. Can I thank you once again for your excellent service. We know who to contact now if we need any further parts for home appliances.
It was very nice to deal with you .
Best wishes.

Julie W.  

Not a problem - Now I can fit the part and stop the wife nagging

Ian  

Thanks for your speedy & efficient response time. It's a pleasure doing business with you.
Fiona (Ipswich)
 

Thanks, much appreciated as ever.
Al (Ireland)
 

Part ordered, thanks for your help.
Brian (Warwickshire)
 

Thank you so much for your fast, friendly and efficient service. I am recommending you to all my friends and family.
Sam (Co Mayo)
 

Listen, after speaking to you earlier today I got a call to say they had actually received the handle in the post today, so thanks again for the swift service - 10 out of 10! Have a good 2006.
Ross (Bournemouth)
 

Order No 22239 was delivered on 6th Jan 06. Thank you for your prompt service.
Sean (Co Meath)
 

Thanks for your help it arrived this afternoon.
Christine (UK)
 

Parts arrived today. Many thanks for prompt dispatch.
Mike (UK)
 

Just a short note to compliment your company on an excellent service. We were
just discussing same in our office today. I spoke to you last night at
6.20pm - busy Christmas time and I ordered specifice parts for my gas hob.
You stayed on the call until you sorted my problems and advised me that they
would be with me the next day. I just came out of a meeting and I find the box
on my desk since 9am !!!

Customer service is the way forward - it is something we stress in our
company- you delivered as per your word !! and dealt with my problem in a
very friendly / but professional way. I have dicussed this with my team this
morning - a great example of excellent customer service, especially during a
busy Christams period - Dec 22ND !!!
Keep up the good work - a very happy and holy christmas, All the best for 2006.
Pat (Dublin)
 

Just to let you know that the hinge arrived this morning - thank you for responding so quickly to my enquiry.
Amanda (UK)

 Parts arrived yesterday, thanks for the note, it doesn't matter about it being late. The main thing is you got the part and all the people I asked local to me said they could not help so you get my vote.
Ian (Stevenage)
 

You're great or I have a hangover, thanks and Merry Christmas.
Hugh (Kildare)
 

The part arrived today, thanks for your help.
Una (Sligo)
 

Just to let you know that the hinge arrived this morning - thank you for responding so quickly to my enquiry.
Amanda (UK)

Thank you for the excellent service. The part arrived this morning at 9am.
DH Chorlton (Cardiff)

Thank you for the parts you sent and I am very impressed with your fast service.
Mike (Cheshire)

Thanks a million for all your help its lovely to be able to speak to someone who knows what you are talking about and is very helpful, the delivery service is the best. Will pass your card around.
Una (Sligo)

Many thanks for helping me out.
Colm (Ireland)
 

I want to take this opportunity to thank you for all your advice. I opened up the door (of the dishwasher) again and checked the wiring as it passed under the door pivot point. Yep you guessed it - there was a broken wire there and several others looked very close to failure. After repair the dishwasher is back in service.
Vic (UK)

(Tricity Bendix Dishwasher part)
Received parts and they are perfect. Many thanks.
Ray (Dublin)

(Carbon Brush Kits for Indesit Washer-Dryer)
Thank you very much for the prompt attention to my enquiry. I have today ordered the parts from your company.
Jennifer (UK)

 (Creda Tumble Dryer door hinge)
Many thanks for your assistance, I have since took delivery of the parts and glad to say my tumble dryer is working once again!!!!!!
Suzie (UK)
 Dave (Surrey) 

(Zanussi Drain Pump)
I received it on Saturday and fixed on Sunday, also working fine. I will forward your details to other friends.
Edson (UK)

 (Door handle for Indesit Washing Machine)
Part arrived safely yesterday Sat. Now fitted and washing recovered from inside! Many thanks for good service..better than Eire-UK post!
Greta (Scotland)
 

Many thanks - great customer service!
Annie (UK)
 

Many thanks for the tip. I ordered a new drive belt for my tumble dryer from your company, over the phone. It arrived the next day and the photo enclosed was helpful while I was fitting it. All done and working again 24 hours after I called thanks to your speedy delivery!
Breffini (Letterfrack, Co Galway)
 

Got the parts last Friday as you said, thanks mate, fitted them and the washer's ok.  I'll buy some more stuff off you soon, I want some parts for my Dyson. 
Ian.
 

Received goods this morning, many thanks and congratulations on such a professional service. 
Derek.
 

Thank you for the parts you sent and I am very impressed with your fast service.
Mike.
 

Just thought I would thank you for your excellent service. Parts arrived promptly. Your price was very good. I would have no hesitation in using your service again and recommending you to my friends.
Eric (Stockport)
 

Part received this morning and now fitted. Many thanks for your help.
Bob (Tyne & Wear)
 

Thank you for your quick response to Mrs Buchan from St Combs (dishwasher basket). I will continue to recommend your company.
Jim (Aberdeenshire, Scotland)
 

Part arrived safe and sound this morning and guess what? Ive ordered the right one this time, thank you so much for all your help and splendid service. best wishes
Fiona (East Sussex)

Part received today.Many thanks

Maggie (Wendover) 

You are right - it's now fitted and the oven feels much better. Many thanks.

William - (Edinburgh) 

Many thanks, new part is working wonderfully, will keep your name on file & pass to friends!

Shelagh, (West Midlands)

Thanks. Parts arrived bang on time!

Brian. (Skibbereen Co. Cork)  

Apologies for email last night the goods have turned up at 7:30 this morning!! Many thanks for a great service, I will now fit them.

Ian (Hampshire)  

Parts arrived yesterday. Thank you for all of your assistance.

Mrs J.